Privacy Policy

Dear User!

This Privacy Policy is intended to provide you with information on how your data is processed when you visit our website, as well as when you contact our company and purchase digital content included in our offer. It serves to provide you with the information referred to in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as ‘DPA’.

Who is the administrator of your personal data?

The administrator of your personal data is Helena Motyka, ul. Zielona 2, 34-324 Lipowa, NIP: 5532539860, REGON: 367923542. In all matters relating to data protection, you can contact us by e-mail at: info@thenextdoglevel.com or by post at: Helena Motyka, ul Zielona 2, 34-324 Lipowa.

How do we keep your personal data safe?

  1. Your personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (‘RODO’) and other current data protection legislation.
  2. We use the technical and organisational measures required by national and EU law to ensure the protection of the personal data we process and to safeguard the personal data against unauthorised access, acquisition by unauthorised persons, processing in breach of the law, and alteration, loss or destruction.
  3. The provision of personal data is voluntary, but necessary for the use of the required functionalities of the Website, including the creation and maintenance of a Customer Account and the placement and processing of an order.
  4. Where processing of personal data is based on consent, failure to do so will prevent us from taking the action to which that consent relates. You may withdraw your consent at any time, but this will not affect the lawfulness of our processing of your personal data that we have carried out on the basis of consent before withdrawal.

For what purpose and on what basis do we process your personal data and how long will we keep it?

Your personal data may be processed for different purposes and on different legal bases, depending on which functionality of the Website you use. In particular, we process your personal data in order to provide services electronically on the basis of the Terms and Conditions, including, in particular, to maintain a Customer Account, as well as to place and process an order on the Website. Your personal data may be processed by us in order to:

  1. Customer account and other electronic services

Your personal data provided by you in connection with the registration of your Customer Account, as well as other data collected in connection with your use of the Website’s functionalities (in particular: name and surname, address [street, building number, premises number, town, country], e-mail address, telephone number, delivery address if different from the customer’s address and, in the case of entrepreneurs, also the company’s name and address and Tax Identification Number), are or may be processed by us for the following purposes and on the following legal bases:

  1. the maintenance of the Customer Account and the provision of other services by electronic means, as defined in the Terms and Conditions, on the basis of the contract for the provision of services by electronic means, which you conclude by creating a Customer Account and accepting the Terms and Conditions, as well as taking action, at your request, prior to the conclusion of the aforementioned contract (Article 6(1)(b) RODO),
  2. the possible establishment, investigation or defence of claims that may arise in connection with your use of the Website, as well as other purposes (e.g. archiving for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

We will process your personal data for the duration of the maintenance of your Customer Account or for the duration of the provision of the other electronic service, unless further storage is justified by the limitation period for claims or by generally applicable law or justified by our overriding interest resulting from the pursuit of legitimate interests. In each case, the longer storage period for personal data shall be decisive.

  1. Placing an order on the Website

Your personal data provided by you in connection with placing an order on the Website (in particular: name and surname, address [street, building number, premises number, town, country], e-mail address, telephone number, delivery address if different from the customer’s address, payment method, payment number, order number, date of order, order value and, in the case of entrepreneurs, also company name and address and VAT number), are or may be processed by us for the following purposes and on the following legal bases:

  1. the fulfilment of your order placed on the Website and the performance of the contract thus concluded, as well as to take action, at your request, prior to its conclusion (Article 6(1)(b) RODO),
  2. the possible establishment, investigation or defence of claims that may arise in connection with your use of the Website, as well as other purposes (e.g. archiving for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO),
  3. the issuing and storage of accounting documents and the processing of any complaints and withdrawal notices, in accordance with the applicable legislation (Article 6(c) of the DPA).

We will process your personal data for the duration of the performance of the contract, unless further retention of the data is due to generally applicable laws (e.g. tax, accounting regulations) or is justified by the limitation period for claims or is justified by our overriding interest resulting from the pursuit of legitimate interests. In any case, the longer term of storage of personal data shall be decisive.

  1. Website marketing and analytics

Your personal data provided by you in connection with your use of the Website, as well as your data collected as part of your activity on the Website, is or may be processed by us for the following purposes and on the following legal bases:

  1. marketing of our services, which is our legitimate interest to carry out marketing activities (Art. 6(1)(f) RODO), with the proviso that our sending of commercial information by means of telecommunications terminal equipment and automatic calling systems is only possible with your prior consent (the granting of this consent is voluntary, but necessary for the sending of commercial information).
  2. the creation of compilations, analyses and statistics, including reporting, service development planning, development work, the creation of statistical models, which is our legitimate interest to improve and develop the Online Shop (Art. 6(1)(f) RODO),
  3. the possible establishment, investigation or defence of claims that may arise in connection with your use of the Website, as well as other purposes (e.g. archiving for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

In the case of marketing activities carried out on the basis of consent, we will process your personal data until the consent is withdrawn, and in the case of marketing activities carried out on the basis of a legitimate interest premise until you object, unless further storage (in both cases) of the data is justified by the limitation period for claims or results from generally applicable laws or is justified by an overriding interest of the Administrator resulting from the implementation of legitimate interests.

  1. Contact by e-mail or telephone

Your personal data provided by you in connection with your email or telephone contact (i.e. the data necessary to establish and maintain contact), as well as those collected in the course of further communication, are or may be processed by us for the following purposes and on the following legal grounds:

  1. to respond to contact by email, telephone or online chat, which is our legitimate interest (Article 6(1)(f) RODO),
  2. to take pre-contractual action at your request, if this is what the communication will be about (Article 6(1)(b) RODO),
  3. the possible establishment, investigation or defence of claims that may arise in connection with your use of the Website, as well as other purposes (e.g. archiving for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

We will process your personal data until correspondence has been conducted, unless further retention is justified by the limitation period for claims or by generally applicable law or is justified by an overriding interest of the Controller arising from the pursuit of legitimate interests. In each case, the longer retention period for personal data shall be decisive.

What rights do you have?

You have a number of rights in relation to our processing of your personal data. You can exercise each of your rights by contacting us by email at: info@thenextdoglevel.com, or by post at: Helena Motyka, 2 Zielona Street, 34-324 Lipowa.

You are entitled to:

  1. access to your personal data and the right to request rectification, erasure and restriction of processing. To the extent that the processing is based on the premise of our legitimate interest, you have the right to object to the processing of your personal data,
  2. to the extent that the processing of your personal data is based on consent, you have the right to withdraw consent. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal,
  3. to the extent that the processing of your personal data is based on consent or a contract, you also have the right to data portability, i.e. a request to receive your personal data from us, in a structured, commonly used format,
  4. to lodge a complaint with the President of the Office for Personal Data Protection (ul. Stawki 2, 00-193 Warsaw), whenever you consider that the processing of your personal data violates your rights.

With whom do we share your personal data?

  1. Your personal data may be transferred to entities entitled to obtain personal data under the law, as well as to entities to whom we entrust data under contracts.
  2. In order to fulfil the contract concluded via the Website and to ensure the proper functioning of the Website, we share your personal data in particular with service providers:
    – postal: Poczta Polska Spółka Akcyjna, ul. Rodziny Hiszpańskich 8, 00-940 Warszawa,
    – electronic payments: PayU SA z siedzibą w Poznaniu, 60-166 Poznań, przy ul. Grunwaldzkiej 186, PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulavard Royal L-2449 Luksemburg
    – accounting services: Kancelaria Podatkowa “Efekt” Elżbieta Caputa, Lipowa 371, 34-324 Lipowa
    – hosing: ADMIN.NET.PL Tomasz Rzepka Arkadiusz Nowara S.C. z siedzibą w Tarnowie, ul. Bitwy pod Monte Cassino 5/198, 33-100 Tarnów,
    – IT and for the provision of software and tools for, in particular, conducting analytical research, creating statistics, tracking traffic on our website: Google Ireland Limited – for users of Google services in the European Economic Area and Switzerland – with registered office at Gordon House, Barrow Street, Dublin 4, Ireland
  3. Some entities providing services to us may store your data outside the European Economic Area. In such situations, your data will only be transferred to countries that provide an adequate level of protection and to countries that do not provide an adequate level of protection only if adequate safeguards are provided, including but not limited to standard contractual clauses adopted by the European Commission.

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